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Terms of policy

Return Policy
Lopidraumur return period is 14 days. To return your product, you should mail your product to: Völuteigur 6, 270 Mosfellsbaer, Iceland. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Lopidraumur shall, if under jurisdiction of our return policy, refund you what you have paid for the product as soon as possible when the product has been returned. Lopidraumur will pay to send replacement products.

Terms & Conditions
Ístex hf is the owner of Lopidraumur/Lopidream operates in accordance with Icelandic law and regulations. All disputes will settled in Icelandic jurisdiction. Lopidraumur accepts your order when receiving full payment confirmation. Immediately upon receipt of payment we will send you confirmation email and thereby a legal contract is established between you and Ístex hf.
Lopidraumur operates in accordance with Icelandic law and regulations and is therefore subject to Icelandic jurisdiction in the event that disputes may arise. 

Prices
For products to be delivered within Iceland, a VAT of 24% is included. Prices are subject to change without notice. Ístex is not responsible for other fees. In the shopping cart you can see the total price including all fees, taxes, shipping fees and method of payment.

Shipping time
We offer free shipping within Iceland. We ship orders within 1-2 working days of ordering, as long as the product is in stock. Otherwise we will let you know via email as soon as possible.
Ístex hf reserves the right to discontinue or change product specifications and prices without prior notice. Products are available while supplies last. Orders are shipped within Iceland via Icelandic Post (Íslandspóstur). 

Faulty goods
Goods are classified as faulty if they are received damaged. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.
For all faulty items outside of our Returns Policy, please contact istex@istex.is

Privacy
Immediately upon receipt of payment we will send you confirmation email and thereby a legal contract is established between you and Ístex hf. In accordance to the Icelandic law, you have the right to know the information Lopidraumur have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Trademarks & Copyright
All brand, product and service appearing on this web site are trademarks of their respective holders.
All content appearing on this web site is the property of:

Ístex hf
Völuteigur 6
270 Mosfellsbær
ICELAND
SSN: 561091-1109
VAT-no: 31150

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